At Al Banyan Tree, we approach FVA not as a one-time checklist, but as a strategic component of product oversight and governance. Our methodology helps firms evaluate whether customers are receiving appropriate value based on pricing, performance, and outcomes — across the full product lifecycle.
We analyze products in the context of their target market, distribution approach, and complexity. This includes comparisons to similar offerings, examination of cost structures, and assessment of service delivery and complaint patterns. Our frameworks combine both quantitative data (e.g., fees, performance, lapse rates) and qualitative indicators (e.g., disclosures, suitability, clarity of information).
For closed book products, where data may be historical or incomplete, we help clients build pragmatic yet defensible reviews that satisfy the principles of Consumer Duty without overextending operational teams.